Ford Explorer recall under investigation by feds after complaints

Last year, Ford Motor Company recalled more than a quarter million Explorer SUV's because of complaints the vehicles started rolling while in park.

Ford Motor Co.’s recall of almost 300,000 Explorer SUV’s is under investigation by the National Highway Traffic Safety Administration after two complaints the vehicles behaved erratically after undergoing repairs. 

In April of 2022, Ford issued a recall of 2020-2022 Explorers with 2.3-liter engines, as well as 3-liter and 3.3-liter hybrids and the 3-liter ST. 

The problem stems from the fractures in the rear axle mounting bolt, which can result in the drive shaft disconnecting. This occasionally resulted in the car moving while in park. According to documents obtained by the Associated Press, Ford had 235 warranty claims because of the problem

Ford claims to have remediated the issue after updating the vehicle software. However, two owners of repaired recalled cars filed complaints with the National Highway Traffic Safety Administration about losing control over their cars.

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